Tuesday, December 16, 2008

City of Atlanta Department of Public Works FY 2009 Operational Changes

In accordance with the recently implemented citywide furlough plan, the Department of Public Works-Solid Waste Services has adjusted operating hours and service delivery.

Effective Monday, January 5, 2009 Solid Waste Services will implement the following schedule and service changes:

- Weekly garbage collection will continue, but on a four (4) day schedule
- Recycling and Yard Waste collection will change from weekly to every other week, on the customer’s scheduled collection day, per the attached calendar.
- Friday pickups are being absorbed within the four (4) day schedule. There are approximately 20,000 customers who currently receive Friday pick up service. A separate notice will be delivered to these customers indicating their new pick up day.
- There are approximately 5,000 customers who receive back yard pick up service. Their pick up service may or may not change depending upon their address. These customers will receive a separate notice if there are any changes to their scheduled pick up service.

The Customer Service Call Center can be reached Monday - Thursday, 8:15 am - 6:00 pm at (404) 330-6333 or via email to publicworks@atlantaga.gov.

For additional information, please contact Valerie Bell-Smith, Public Relations Manager at (404) 330-6215 or via email at: vbell-smith@atlantaga.gov.
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